Frequently Asked Questions
How does SuiteLife HTX work?
We make finding a new place simple. Fill out our quick survey, and you’ll get paired with a licensed real estate agent who knows Houston inside and out. Your agent will send you curated rental options based on your budget, must-haves, and move-in timeline — then guide you through tours, applications, and even move-in day support.
Is this really a free service?
Yes! Our service is 100% free to renters. Apartment communities pay us a referral fee from their marketing budget when a new resident signs a lease — so you get expert help at no cost to you.
What types of properties do you help with?
We work with a wide variety of rentals: luxury high-rises, modern mid-rises, townhomes, lofts, and apartments across Houston’s most popular neighborhoods. Whether you’re looking for walkable Montrose charm or sleek Downtown living, we’ve got you covered.
Do I have to be moving soon to use your service?
We typically work with clients planning to move within the next 60 days. That’s the window when most properties know what’s available, and we can give you the most accurate and relevant options.
Can you help with more than just finding the apartment?
Absolutely. Our Concierge Team can help you set up utilities, internet, renters insurance, and more — plus connect you with exclusive discounts on services that make moving easier.
What if I’m moving to Houston from out of town?
No problem! We regularly assist out-of-town clients. Your agent will provide virtual tours, neighborhood guidance, and help coordinate everything remotely so you can secure a place with confidence — even from miles away.